Frequently Asked Questions
Some of our products are seasonal, so grab them while you can! We try to keep products that we sell year-round (pins, stickers, keychains, cards, magnets, totes) in stock.
If we are out of stock, be the first one to know when it restocks by signing up for the"notify me when available" on each product page.
We are happy to give discounts for bulk orders. Please email us for details.
Orders of 1 - 3 cards / stickers (globally):$1.00 w/ USPS Standard Shipping
- 3-5 days US orders, 7-14 days international order
PLEASE NOTE: this shipping method does not come with tracking number (but you can upgrade to priority shipping!)
All orders (US only):
- $2.50 USPS Priority Shipping
- 2-5 days tracked delivery
Orders over $50 (US only):
- FREE USPS Priority Shipping
- 2-5 days tracked delivery
All order shipped outside the US:
- Price calculated at checkout based on weight
- Allow 10-20 days for international packages to be delivered.
- Please note: we are not responsible for any VAT charges that may incur upon international delivery.
Your order will ship in 1 week (2-4 weeks if your order has a custom product). We’ll send you an email as soon as it ships out.
If you need your order shipped ASAP, please leave a note at checkout and we will do our best to accommodate.
On rare occasions, USPS will lose mail (even with a tracking number!). While we will try our best to track the location of the package, sometimes the package is simply lost. Upon this situation, please email us at email@example.com and we'll be happy to assist.
Your order will be ready for pickup within 2-5 days. We drop off orders at Fancy Flavors Bakeshop 2x a week (usually on Wednesdays & Fridays). When your order is ready to be picked up, you will get an email notification. Please check their open hours for when you can visit.
PLEASE NOTE: FANCY FLAVORS IS CLOSED ON MONDAY & TUESDAY
If you're wondering if your order will be ready for pickup in time, please feel free to send an email to firstname.lastname@example.org before you place the order.
You must pick up your order within 7 days after the order is ready for pickup. If your order has surpassed the pickup window, we will cancel and refund your order minus a $10 restocking fee.
(If you need more than7 days to pickup your order please let us know when you place the order!)
Points: Get "points" for every $1 you spend, then trade it in for discounts on any future purchase, plus free shipping codes!
Referrals: Get $5, give $5 for every friend you refer to us. Your unique referral code can be found when you log into Pickles Points.
Click on the green "Rewards" / Shopping bag icon in the bottom right of any page on our website. Create an account or sign in.
- Log into Pickles Points by clicking on the green "Rewards" / Shopping bag icon in the bottom right of any page on our website
- Click the Gift Icon: "All Rewards"
- Click "Redeem"
- You'll get a coupon code to use during checkout for free shipping, or $X off!
FYI: Pickles Points can't be redeemed if you are using a coupon code at checkout.
When you use a discount code at checkout, you cannot redeem your Pickles Points at the same time due to a system limitation. However, you will still be able to earn Pickles Points for these purchases using a coupon code!
Get $5, give $5 for every friend you refer to us. Your unique referral code can be found when you log into Pickles Points.
Returns & Exchanges
We want you to LOVE your products! If your items were damaged in transit, please send us a picture of the item's condition and we will be happy to assist.
Unopened goods in their plastic sleeves can be fully refunded within 30 days of purchase, customer pays return shipping. Please let us know we should be expecting a package from you, and ship the package to our mailing address.
Small Business Advice
My biggest piece of advice: just start! You can dream and plan all you want, but it's all in the execution and following through your ideas. Stick through it when you feel discouraged and you'll be surprised at what comes from it :) Read #LearnWithPickles for random pieces of reflection/ advice, orwatch my (almost) weekly YouTube videos.
Finding partners is definitely a process and with all our products, we always test multiple vendors we find to see the best fit for what we're specifically looking for. I'd recommend reaching out to local vendors to find out more about their factory, process, and prices!