Shipping Pickles Points Custom products Design Returns & exchanges Starting a business Random
Orders of 1 - 3 cards / stickers (globally):$1.00 w/ USPS Standard Shipping
- 3-5 days US orders, 7-14 days international order
PLEASE NOTE: this shipping method does not come with tracking number (but you can upgrade to priority shipping!)
- $2.50 USPS Priority Shipping
- 2-5 days tracked delivery
- FREE USPS Priority Shipping
- 2-5 days tracked delivery
All order shipped outside the US:
- Price calculated at checkout based on weight
- Allow 10-20 days for international packages to be delivered.
- Please note: we are not responsible for any VAT charges that may incur upon international delivery.
Your order will ship in 7 business days (2-4 weeks if your order has a custom product, and we’ll send you an email as soon as it ships out.
If you need your order shipped ASAP, please leave a note at checkout and we will do our best to accommodate.
On rare occasions, USPS will lose mail (even with a tracking number!). While we will try our best to track the location of the package, sometimes the package is simply lost. Upon this situation, we will send a new package.
1645 Saratoga Ave, 20. San Jose, California 95129
PS- Pickles order pickups also means you get an exclusive 10% off Fancy Flavors treats! Just ask them at their counter!
Your order will be ready for pickup within 2-5 days. We drop off orders at Fancy Flavors Bakeshop 2x a week (usually on Wednesdays & Fridays). When your order is ready to be picked up, you will get an email notification. Please check their open hours for when you can visit.
PLEASE NOTE: FANCY FLAVORS IS CLOSED ON MONDAY & TUESDAY
2. pickles points
Get 8 "points" for every $1 you spend, then trade it in for discounts. 100 points = $1 on your next purchase, plus free shipping codes, etc!
How do I log into Pickles Points?
- Log into Pickles Points
- Click the Gift Icon: "All Rewards"
- Click "Redeem"
- You'll get a coupon code to use during checkout for free shipping, or $X off!
FYI: Pickles Points can't be redeemed if you are using a coupon code at checkout.
When you use a discount code at checkout, you cannot redeem your Pickles Points at the same time due to a system limitation. However, you will still be able to earn Pickles Points for these purchases using a coupon code!
3. custom products
What kinds of custom products do you offer?
We offer custom stamps, stickers, stationery.
2-4 weeks. Visit our custom product info/FAQ for more info!
We don't offer bulk discounts for custom products, but we do have a generous re-order discount if you'd like to use the same design.
We are happy to give discounts for bulk orders. Please email us for details.
Can I hire A Jar of Pickles to create custom work for me, such as logos, invites, or fliers?
Currently, we are not taking on custom product orders. However, if you have a design request for a card that will fit in our line or a special project, we will be happy to consider it. Please email us to chat.
5. returns & exchanges
I want you to LOVE your products! If your items were damaged in transit, please send us a picture of the item's condition and we will send you a new package right away.
How can I get a refund on my order?
Unopened goods in their plastic sleeves can be fully refunded within 30 days of purchase, customer pays return shipping. Please let us know we should be expecting a package from you, and ship the package to our mailing address.
6. starting a business
My biggest piece of advice: just start! You can dream and plan all you want, but it's all in the execution and following through your ideas. Stick through it when you feel discouraged and you'll be surprised at what comes from it :) Read #LearnWithPickles for random pieces of reflection/ advice, or watch my (almost) weekly YouTube videos.
Can we meet up and talk?
Where do you get your products printed / made?
Finding partners is definitely a process and with all our products, we always test multiple vendors we find to see the best fit for what we're specifically looking for. I'd recommend reaching out to local vendors to find out more about their factory, process, and prices!
Where did you get your: studio inventory boxes, kitchen chairs, etc?
shop my Amazon shop here. I only put products on here I honestly love and would buy again in a heartbeat or gift to someone else! DM me to ask me about any of them :)
Where did you get your X? / Recommendations for places to eat in the Bay Area or elsewhere? / Can you link your Airbnb from X trip? / Baby recs list?
Check out my recs doc: bit.ly/picklesrecs